Last updated: September 15, 2026
Textbook Technology ("we," "us," or "our") maintains Textbook Outlet - Ankeny website. One of our main priorities is the privacy of our customers and visitors. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
Scope of This Policy
This Privacy Policy applies to information we collect through our website, through our online ordering and customer account features, and through our text messaging (SMS) program. It does not apply to the practices of third parties that we do not own or control.
Consent
By using our website, you agree to the terms of this Privacy Policy. Consent to receive text messages is handled separately: we send marketing or promotional text messages only to customers who expressly opt in, and your consent to receive text messages is not a condition of any purchase. See Phone Numbers & Text Messaging below.
Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.
- Account information. When you register for an account, we may ask for your name, address, email address, telephone or mobile number, and student identifier where applicable.
- Order information. When you place an order, we collect the details needed to fulfill it, including items ordered, shipping or pickup details, and course or enrollment information where required to supply the correct materials.
- Mobile number. If you opt in to our text messaging program, we collect your mobile number and a record of your consent.
- Messages you send us. If you contact us directly, we may receive your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide.
- Automatically collected information. See Log Files and Cookies and Web Beacons below.
We do not collect or store full payment card numbers on this website. Payments are processed by our payment provider.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and stores
- Process, fulfill, and support your orders, rentals, and returns
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you for customer service, order updates, and — where you have opted in — marketing and promotional purposes
- Send you emails
- Send you text messages, if you have opted in to our text messaging program
- Find and prevent fraud
- Comply with our legal obligations
Phone Numbers & Text Messaging
We respect your privacy and do not sell or rent your phone number to third parties for marketing or data sales. We may share your phone number with our trusted text messaging service provider solely for the purpose of sending you relevant updates, notifications, or offers related to our store. Your number will not be shared for unrelated purposes. You may opt out of these text messages at any time.
No mobile information is shared with third parties or affiliates for their own marketing or promotional purposes. Information sharing is limited to the service providers that help us operate the messaging program, and only as needed to deliver messages.
Additional details about the program:
- Opting in. We send text messages only to customers who expressly opt in. Consent is not a condition of any purchase.
- Opting out. You can stop messages at any time by replying STOP to any message from us. You may also contact us using the details in Contact Us.
- Help. Reply HELP to any message from us, or contact us using the details below.
- Frequency and cost. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Records. We keep a record of your opt-in and any opt-out so we can honor your choice.
Log Files
We follow a standard procedure of using log files. These files log visitors when they visit websites, and all hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks. We use this information to analyze trends, administer the site, track users' movement on the website, and gather demographic information.
Cookies and Web Beacons
Like most websites, we may use cookies. Cookies store information including your preferences and the pages on the website that you accessed or visited. We use this information to optimize your experience by customizing our web page content based on your browser type and other information.
You can choose to disable cookies through your individual browser options. More detailed information about cookie management for specific web browsers can be found on those browsers' respective websites.
Service Providers and Sharing
We share personal information only as described in this policy. We may share it with service providers who perform work on our behalf — for example order fulfillment, payment processing, hosting and analytics, email delivery, and text message delivery — and only to the extent needed to perform that work. We require these providers to protect your information and to use it only for the services they provide to us.
We may also disclose information where required by law, to enforce our terms, or to protect the rights, property, or safety of our customers or others. If our business is involved in a merger, acquisition, or sale of assets, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
We do not sell your personal information, and we do not sell or rent your phone number.
Data Retention
We keep personal information for as long as needed to provide our services, maintain your account and order history, and meet our legal, tax, and accounting obligations. When information is no longer needed for these purposes, we delete it or remove the details that identify you. Records of text message consent and opt-out are retained as long as needed to document your choice.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your account has been compromised, please contact us using the details below.
Your Privacy Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and recordkeeping requirements
- Opt out of marketing emails by using the unsubscribe link in any marketing email
- Opt out of text messages by replying STOP, as described above
To make a request, contact us using the details in Contact Us. We will not discriminate against you for exercising these rights. Depending on where you live, you may have additional rights under state or other applicable privacy laws; we honor those rights where they apply to us.
Children's Information
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact us and we will delete it.
Some of the students we serve are under 18, including dual-enrollment students. We do not knowingly enroll a mobile number belonging to a person under 18 in our marketing text message program without verifiable consent from a parent or guardian. If you are a parent or guardian and believe your child has opted in without your consent, contact us and we will remove the number.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date above. Material changes affecting how we use your information will be communicated to you where required by law.
Contact Us
If you have questions about this Privacy Policy, or wish to exercise any of the rights described above, contact us at:
Textbook Outlet - Ankeny
1325 SW Oralabor Rd, Suite 202 Ankeny, IA 50023
Email: textbookoutlet@gmail.com
Phone: (515) 965-4238