A: Simple! Whether ordering your books online or buying them in store, we will notify you if the option to “Rent” is available as opposed to purchasing them “new” or “used.” If you are picking up your books in the store or having them shipped to you, your books will be marked as rentals and set aside for you!
A: We know you got your books to study for your tests, so we make sure you get to keep them as long as they’re needed. The book is yours to study with until the last day of finals week.
A. When the time comes to return your book, just bring it into the store and we’ll return the book for you. You’ll get a receipt for confirmation that your book was returned.
Keep in mind the following:
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- Anyone can return your rented textbooks for you
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- Receipts are not needed
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- If rented books are damaged or missing, please contact us anyways. We are easier to work with than the textbook rental company
If you have any other questions, feel free to call (515) 965-4238 or Email textbookoutlet@gmail.com
A. You can, but please do so as little as possible. Rentals are intended for multiple users, so please return the book in good condition for the next renter!
A. Hey, it happens! Light damage on books is acceptable (highlighting, bent corners, etc). If the book is too damaged (stained, torn, water-damaged, pages ripped out, etc) we will charge your account for the price of a new book minus what you’ve already paid for the rental, so you’re just paying the difference.
A. If your book is stolen, you can replace it with an identical book. If you are unable to find a replacement, it’s okay, we will charge your account for the price of a new book minus what you’ve already paid for the rental, so you’re just paying the difference.
A. You found out you might use your book next semester? No problem, just call us and we’ll charge you for the next rental period and you can keep it even longer!
A. Just call us and let us know that you would prefer to keep the book. We will charge your account for the price of a new book minus what you’ve already paid for the rental, so you’re just paying the difference.
A. Just call (515) 965-4238 or email us textbookoutlet@gmail.com. We want to make sure you rent with confidence knowing you are getting the right book for the best price.